Only Qondoc met the requirements
Before making their choice, the Swedish Maritime Association conducted an evaluation of potential programs and suppliers on the market and: “Only Qondoc met our requirements. The others were either designed with bigger organisations in mind, or they didn’t offer the features we were looking for,” Annica Andersson, ITIL Configuration Manager at the Swedish Maritime Association explains.
Qondoc SAM manages licenses
Improving license management in general as well as monitoring license usage was one of the Swedish Maritime Association’s top priorities and the Qondoc SAM will help their operations use their licensed programs in a more cost efficient manner.
Comprehensive CMDB for ITIL operations
The current ITIL operations at the Swedish Maritime Associations require a comprehensive CMDB to ensure order. Qondoc Infrastructure and Qondoc Application provide clear-cut visualisation of your IT infrastructure, network relationships, as well as the association between product components and the related programs launched. “Everyone on our IT staff will have access to the same clear-cut information,” Annica Andersson continues. ”Regardless of whether they belong to the R&D, Support, or Operational Units.”
Easier access to support
“Overall,” Annica Andersson adds, “the fact that Qondoc is a Swedish product appeals to us, since this means easier access to support and a better chance to get a quick response to anything we might need help with at the Swedish Maritime Association.”